shipping policy

TheraVibe Shipping Policy

Processing & Shipping Times

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Expedited Shipping: Available for select locations (additional fees apply). Estimated delivery within 2-5 business days.
  • You will receive a tracking number via email once your order is shipped.

Shipping Rates & Locations

  • Free Standard Shipping on all orders over $XX.
  • Flat-rate shipping fee for orders under $XX.
  • We currently ship to [list of countries or regions you support].
  • International shipping rates and delivery times vary based on destination. Any customs fees or duties are the responsibility of the buyer.

Order Tracking

Once your order has shipped, you will receive a tracking link via email. You can track your package through our Order Tracking Page.

Lost, Stolen, or Delayed Packages

  • If your package is marked as delivered but you haven't received it, please check with neighbors or your local postal office.
  • We are not responsible for lost or stolen packages, but we will assist in filing a claim with the carrier.
  • If your order is significantly delayed, please contact our support team at [Your Email or Contact Page].

Returns & Exchanges

  • If you experience any issues with shipping, refer to our Return & Refund Policy for more information on returns and replacements.

📩 For any shipping inquiries, feel free to reach out to our support team at [Your Email].